Transcript FAQs

1. When placing my order online (through BearWeb or Parchment), I cannot fit all my recipient's address into the space allotted.

The name and street address lines are limited to 30 characters each, and the city field is limited to 20 characters. Please abbreviate your address appropriately or divide it up into additional address lines. If you continue having issues with your address, contact our office.

2. How long does it take for an eTranscript to be delivered?

Assuming you have no holds, it can take up to 2 hours for your electronic order to process. When servers are busy, the process may take longer. If you attended prior to 1987, we will need to complete additional record research to fulfill your order, which can take 1-2 business days.

3. How many transcripts can I order in one week?

Ten official transcripts can be ordered in one week.

4. What do you charge for a transcript?

Baylor University does not charge for Official transcripts.

5. If I attended Baylor for more than one degree, can I send part of my transcript separately?

No, we will only send your complete Baylor record.

6. Will you send my transcript electronically?

Baylor now offers secure PDF eTranscript delivery through Parchment. For more information, please see instructions for current students or former students.

7. What is Parchment?

Parchment is the online transcript ordering service Baylor uses to send all eTranscripts. Orders for mailed transcripts, including transcripts going via FedEx or transcripts with attachments, can also be ordered through Parchment. Current students can access Parchment via BearWeb by choosing the "eTranscript or Special Delivery (FedEx or Attachments)" option. Former students will need to register for a Parchment account using their current email address. Please see our Transcript Information page for more information about current and former student ordering options.

8. How early can I get a final transcript showing my degree after graduating?

Your degree and graduation date should be posted on your transcript by the end of the week after graduation. You can keep an eye on the "screen optimized version" of your unofficial transcript in BearWeb to see when your degree has posted. Once it has posted, you can order your transcript through BearWeb. For December graduates: The Office of the Registrar will be closed during the official holidays for the University; any paper transcripts you request during that time will not be mailed out until after the new year.

9. I am a recent graduate. Should I still use BearWeb to enter Parchment or use the Former Student Online Ordering option to self-register for a Parchment account instead?

If you attended very recently, you will possibly still be able to access Parchment through BearWeb. However, after a few months most former students are no longer able to access BearWeb. For this reason, we recommend that all former students go ahead and establish a new self-register Parchment account by following the https://www.parchment.com/u/registration/433922/institution instructions.

10. I am a former student, and I do not remember if I have a Parchment account and/or do not remember the email address I used to set it up.

Parchment’s last major upgrade was at the end of July 2022. If you last ordered a transcript through Parchment prior to this date, you will need to set up a new account as a first-time user. If you are still uncertain, you may contact us for further assistance at 254-710-1181 or email Registrar@baylor.edu.

11. I am placing an order through Parchment and need to send a transcript to myself, a specific department, or an individual. How do I do this?

Instead of searching for a recipient when asked, "Where would you like your document sent?" you will need to click the link underneath the recipient search bar that says, "Send your Yourself or Another Individual". You will then need to supply the email address to which you wish to send the transcript.

12. Where can I add an attachment to my Parchment order?

You can add an attachment (such as a transcript matching form) in Step 3 of the Parchment ordering process (the same step in which you will enter/confirm the recipient's address/email address).

Please note that some centralized application services now accept electronic transcripts and will not require an uploaded matching form. Instead, you will need to enter identification numbers when prompted, in order to match your transcript with your application.

Here is a partial list of some of these services:

ACCEPT ELECTRONIC TRANSCRIPTS FROM BAYLOR (will need to enter applicant ID#)

AMCAS (will also need to enter transcript ID#)
Centralized application services managed by Liaison International- NursingCAS, AACOMAS, VMCAS, PharmCAS, DICAS, PTCAS, etc. (For full list, see Liaison partners )
LSAC
TMDSAS

13. Where can I request FedEx delivery through Parchment?

You can change the Mail Method to "FedEx" and enter your FedEx account number in Step 3 of the ordering process (the same step in which you will enter/confirm the recipient's address). Please note that we will send by FedEx Priority Overnight (for domestic orders) or FedEx International Priority (for international orders).

14. When placing my transcript order in Parchment I have received an error message that says, “Error in Creating Learner Record”. How do I proceed?

You will need to contact Parchment Support at 1-888-662-0874 to resolve this error.

15. When placing my transcript order in Parchment I have received an error message that says, “Baylor is unavailable to release transcripts at this time”. How do I proceed?

Make sure you are using a Google Chrome or Firefox browser and choosing “Baylor University – Office of the Registrar” as your school, not Undergraduate Admissions. The “Office of the Registrar” option should allow you to order a transcript. (You may need to click “Add Another School or Organization.”)